Support
Support
Commissioning
A straightforward route for rolling out new shopfront vinyl and brand marks on South African retail sites, written for teams who know the tools and the layout.
Remote Check
A practical way to check artwork, sizing and fit-off remotely on South African retail sites, written for teams already working with print, vinyl and signage.
Parts support
A clear process for ordering replacement vinyl, marks and fitting components on South African retail sites, written for crews who already know the install environment.
Training Hour
A focused training session on applying trade graphics, aligning brand marks and handling shopfront packs on South African retail sites.
Escalation
A direct route for sorting out artwork, production or fitment issues on South African retail sites, written for teams who need the next step clearly laid out.
Warranty support
Use this support route for warranty queries on supplied vinyl, brand marks and shopfront graphic packs fitted on South African retail sites. Include the site location, install date, product type and clear photos of lifting edges, colour fade, face damage or failed fixings. Checks typically look at substrate condition, exposure on coastal and inland sites, and whether the specified application method was followed.